Advice

Why Operators Can Force a Mast on Your Land

Matt Restall

Specialist Telecom Surveyor

Why Operators Can Force a Mast: Key Points

If you are a landowner, you’ve likely heard about the changes to the law in 2017 that tipped the scales in favour of telecom operators. We often hear from clients who are shocked to find that under the new legislation, operators can force a mast onto their land even if they don’t want them to. It doesn’t feel fair, does it?

The 2017 changes to the Electronic Communications Code, part of the Communications Act 2003, were designed to speed up the installation of telecoms infrastructure. However, the impact on landowners has been profound, leaving many wondering what rights they still have.

For more insights, we invite you to visit our YouTube channel and listen to what our founder and director, Matt Restall, has to say about these issues. Watch the video here.

Let’s explore what the law says, what happens if you say no, and – most importantly – how you can protect your position.

What Does the Law Say?

The Electronic Communications Code grants operators the ability to request rights to access private land for installing, maintaining, or upgrading telecoms equipment. Under Paragraph 20 of the Code, operators can even apply to the court for a forced agreement if a landowner doesn’t agree voluntarily.

For the court to approve access, operators must show:

  • That granting these rights will benefit the public by improving connectivity.

  • That they have made genuine efforts to negotiate a deal with the landowner.

If these conditions are met, the court can impose an agreement, giving the operator rights to access and use the land.

What Happens If You Refuse Access?

If you decline an operator’s request, they won’t just go away. Instead, they are likely to escalate the matter to the courts. Once there, the process is heavily weighted in the operator’s favour.

The court will evaluate the case based on public benefit and negotiation attempts. If the operator meets the criteria, they’ll likely win the right to install their equipment. For the landowner, this can feel like losing control over your own property.

What Rights Do Landowners Have?

While the law is operator-friendly, landowners do have options to protect their interests.

  • Negotiate Fair Terms: Even if the court grants access, you can negotiate the specifics, such as compensation, maintenance responsibilities, and restrictions on access.

  • Highlight Alternative Land Uses: If you have other plans for your property, such as development opportunities or agricultural use, make this clear early in the process. Securing planning permission can strengthen your position.

  • Challenge Public Benefit Claims: Operators must prove that their plans genuinely benefit the public. If the installation seems unnecessary or poorly located, this can be contested.

  • Claim Compensation: Landowners are entitled to compensation for the use of their land and any resulting inconvenience or disruption. This amount, however, often requires expert negotiation to ensure it’s fair.

Why Professional Advice is Crucial

We understand that the idea of a telecom mast being forced onto your land can feel overwhelming. That’s where we come in. At The Phone Mast Advice Company Ltd, we specialise in representing landowners to ensure their rights are protected and their compensation reflects the true value of their property.

We can review your specific situation to see if the operator has the rights, under the new legislation, to install a Phone Mast on your land or property.  

In some instances, we have successfully managed to prevent a mast from being installed on-site.  However, if this is not possible, we can negotiate and agree on favourable terms and a higher rent on your behalf.

If you have been approached by an operator – or are concerned about what the 2017 law changes mean for you – don’t face it alone. Reach out to us for tailored advice and practical solutions.

If you need expert advice on the topics discussed in this article, our specialist surveyors can help:

  • Get a Free Lease Check

  • Get a Free Rent Estimate

Call us on 01691 791543 or contact us online for a free consultation.

Matt Restall

Founder & Specialist Telecom Surveyor, The Phone Mast Advice Company Ltd

Matt Restall has over 30 years' experience advising UK landlords on phone mast leases and rent reviews. He instigated and advised on the landmark Compton Beauchamp Estates v CTIL case and has completed over 10,000 deals on behalf of landowners across England and Wales. Matt represents landlords — never operators.

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